Working time takes up a grand majority of our lives. The overall impact of working life conditions in the mental and physical well-being of employers is huge. … This weekend, I am attending a well-being hackathon event related to solving and reducing the negative impact of burnouts. The event is organized by the Finnish insurance … Continue reading Culture Still Eats Strategy for Breakfast?
One of my favourite hobbies is collecting prints. This hobby has so far revolved around the excellent online service of Saatchi Art, http://saatchiart.com. In case you are not familiar with this online gallery and art store, I suggest having a look! I currently own four limited-edition prints of artists featured at Saatchi Art. … Having … Continue reading About Purchasing Artworks Online
So the Steps Helsinki website finally got a complete makeover this weekend! Feel free to check the new site out at http://stepshelsinki.fi. ... I am fairly happy with the resulting look and feel, as well as with the new design-related photos and colors that I used in the design. Migrating the site over to a … Continue reading A Website Makeover Overnight and Other Recent Events
Customers and the end users of services are obviously the best people to evaluate their experiences. This is the reason why the design of any new, innovative product or service should always be based on in-depth research on their lives, aspirations, desires and needs. By this kind of material I do not mean only data … Continue reading On the Relevance of Lifestyles in Service Design
Today, I took part in a workshop on facilitation organized by the Finnish Association of Facilitators (FAFA Ry) at the HUB13 Business Hub in Helsinki. I am a member of the association, as of last year, when I first met Piritta Kantojärvi, the CEO of Grape People and the author of several excellent books on … Continue reading About Facilitating Competencies
What are the major issues dominating the field of design right now? As the holiday season is now over, it is time to skim through the relevant details. Let’s get started with a few statistics. By 2017, a whopping 89% of marketing people expect customer experience to be their primary differentiator at the global and … Continue reading The Emerging Trends and Seismic Shifts in CX, UX and UI Design
With the unique Slush 2016 tech event of last week now behind us here in Helsinki, Finland sets out to celebrate a hundred years of independence in 2017. … Independence day celebration being about history and looking back on our accomplishments, 100 is a very nice round figure for not only reflection on the past … Continue reading Happy Independence Day 2017 Finland!