With the year 2020 coming up next – I think that with the passing of yet another decade – we are right now on the verge of something exciting and fresh! According to many trend reports, we will soon witness significant changes in our consumerist culture and as for working life. Now is the time to start planning for future crops based on the harvest of last year.
Today, in the middle of the hottest heatwave of the summer holiday season, I decided to finally put together this blog post on how to spot and choose the best digital agency or design team for hire. Outsourcing design is a growing trend – but how to choose the best people to execute a demanding UX/UI design project or other ambitious digital service design project with your own internal team?
”To think in a divergent mode requires more attention than thinking in the usual convergent style”, says the philosopher and psychologist Mihály Csíkszentmihályi. I fully agree with this notion. In the book “Creativity: Flow and the Psychology of Discovery and Invention”, Csíkszentmihályi deals with various aspects of creativity. According to Csíkszentmihályi, creativity is often misunderstood, … Continue reading On Cultivating Creativity and Divergent Thinking
Many companies are now becoming software driven and they need to deliver genuine value, build useable, intuitive and desirable interfaces so that people can operate them quickly and effectively with their mobile and other devices. This is harder than it seems and takes a great deal of time, skill and talent to achieve. Design sprints … Continue reading The Value of Design Sprints Explained
With the easy-going summer season now behind us, I decided to write a blog post on the nightlife of my hometown Helsinki. Many hip tourists from abroad visit our beautiful city annually, but not everyone finds the hidden gems of our party scene. It certainly takes some effort to get to know the place and … Continue reading The Top Helsinki Nightlife Attractions for the Party-Going People
So I am currently participating in the Nordic Summer University conference – organized this year in the astoundingly beautiful Saulkrasti, near Riga, in Latvia. The place is a tiny and peaceful coastal town with stunning views of the Baltic Sea. This year’s gathering has around 170 participants from various countries around Europe and elsewhere, with … Continue reading The NSU Summer Gathering Proceedings
Recently, I have given a lot of thought to conversions. A static website may attract a lot of traffic, but unless there is an initial CTA (otherwise known as “call-to-action”), that traffic may be of no use at all. According to a recent study by Bain & Company, around 80% of companies say they are … Continue reading About Analytics, Conversions and On-Site Surveys
In “A Thousand Plateaus”, in a chapter entitled “Treatise on Nomadology: The War Machine”, Gilles Deleuze and Félix Guattari utilize the model of the game Go to illustrate the dispositions of the “war machine” – an array of conflict that is “exterior to the state”. What might be the implications of this notion when it … Continue reading Extrastatecraft, the Game of Go and Digitalization as an Oxymoron
Working time takes up a grand majority of our lives. The overall impact of working life conditions in the mental and physical well-being of employers is huge. … This weekend, I am attending a well-being hackathon event related to solving and reducing the negative impact of burnouts. The event is organized by the Finnish insurance … Continue reading Culture Still Eats Strategy for Breakfast?
One of my favourite hobbies is collecting prints. This hobby has so far revolved around the excellent online service of Saatchi Art, http://saatchiart.com. In case you are not familiar with this online gallery and art store, I suggest having a look! I currently own four limited-edition prints of artists featured at Saatchi Art. … Having … Continue reading About Purchasing Artworks Online
So the Steps Helsinki website finally got a complete makeover this weekend! Feel free to check the new site out at http://stepshelsinki.fi. ... I am fairly happy with the resulting look and feel, as well as with the new design-related photos and colors that I used in the design. Migrating the site over to a … Continue reading A Website Makeover Overnight and Other Recent Events
Customers and the end users of services are obviously the best people to evaluate their experiences. This is the reason why the design of any new, innovative product or service should always be based on in-depth research on their lives, aspirations, desires and needs. By this kind of material I do not mean only data … Continue reading On the Relevance of Lifestyles in Service Design
Today, I took part in a workshop on facilitation organized by the Finnish Association of Facilitators (FAFA Ry) at the HUB13 Business Hub in Helsinki. I am a member of the association, as of last year, when I first met Piritta Kantojärvi, the CEO of Grape People and the author of several excellent books on … Continue reading About Facilitating Competencies
What are the major issues dominating the field of design right now? As the holiday season is now over, it is time to skim through the relevant details. Let’s get started with a few statistics. By 2017, a whopping 89% of marketing people expect customer experience to be their primary differentiator at the global and … Continue reading The Emerging Trends and Seismic Shifts in CX, UX and UI Design
With the unique Slush 2016 tech event of last week now behind us here in Helsinki, Finland sets out to celebrate a hundred years of independence in 2017. … Independence day celebration being about history and looking back on our accomplishments, 100 is a very nice round figure for not only reflection on the past … Continue reading Happy Independence Day 2017 Finland!
With the great Black Friday deals at Amazon and other bookstores around it is now time to order the most inspiring books on your bucket list by the holidays. I am very much looking forward to having the time to catch up on reading. My most recent purchases for this upcoming holiday season include books on … Continue reading On the Complex Relationship between Meditation and Productivity