A Contrapuntal Framework

So it was winter solstice yesterday, and next year is getting close.

Last year, around this time of the year, I was involved in working on my first Finnish National Gallery project that was to be online by my winter holiday in Mexico.

This year, I have been working in the Finnish National Gallery in various other projects. We have co-created the Flockler site Kanvas, http://kanvas.kansallisgalleria.fi, and I have been responsible for creating the platform for the research publication FNG Research, http://research.fng.fi.

My main task in the FNG, however, has been different.

The project kicked off for my part after my holiday.

One of the resulting documents was a roadmap for the digital services development of the FNG for the ongoing and upcoming two years. This roadmap suggestion for the Board of the FNG was the refined result of a consulting company’s output. They had been interviewing a few of our personnel in brief and had held a planning workshop for some of our experts as well.

The results of the consultancy were found useful, paving the way for the future developments.

But the task of creating a proper strategy implementation was still lacking completely after the project by the consulting company was over last spring.

My major task this year has been to facilitate strategy implementation. I have been a member of the Digital Services Steering group since I started out. This year, I have been organizing implementation workshops for the other digital services and communications personnel of the FNG. The first one was a workshop on social media last spring, and the other two workshops on digital services development this autumn.

Before the first workshop, I was struggling to pick the best ”contrapuntal” framework, so to speak, in order to get everyone’s harmonius input together, as well as different perspectives on the implementation out. The balanced scorecard method seemed appealing and useful, and to me like the best planning tool.

The FNG wishes to triple its unique online visits. With these kind of tools, with having the BSC and by keeping on updating it, I am confident that it should be relatively easy to reach that goal.

Now, with the BSC and other documentation together, it’s time for me to move on. I enjoyed the project! Looking forward to next year…!

Author: Iiris Konttinen

I am a digital service design and digital marketing professional based in Helsinki, Finland.